Refund policy

Thank you for your purchase! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email our team at undertheawningboutique@gmail.com. Place the item securely in its original packaging and include your proof of purchase. Mail or deliver your return to the following address:

Under The Awning

Attn: Returns

2017 Plaza Drive

Harrisonville, MO 64701

USA

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the return of your item to process your return or exchange.

We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

• Sale or End of Season Sale items
• Food, Candy, or beverage

For defective or damaged products, please contact us at the contact details below to arrange a store credit or exchange.

Please Note

• Sale items are FINAL SALE and cannot be returned

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Undertheawningboutique@gmail.com

816-793-6163